Refund Policy

ChartClub subscriptions provide immediate access to digital products, community features, premium content, analytics, educational resources, and member benefits.

Because access is granted immediately upon purchase, all subscription sales are final.

All purchases are non-refundable.

ChartClub does not provide refunds for:

• ×Monthly subscriptions
• ×Annual subscriptions
• ×Membership upgrades
• ×Partial subscription periods
• ×Unused time remaining on a subscription
• ×Failure to use the platform
• ×Account inactivity
• ×Dissatisfaction with trading results
• ×Market losses
• ×User error

Users may cancel at any time.

Cancellation prevents future billing.

Users retain access through the end of their current paid billing period.

No prorated refunds will be issued.

ChartClub may review refund requests on a case-by-case basis where required by applicable law.

Any exception remains solely at ChartClub's discretion unless otherwise required by law.

Users agree to contact ChartClub support before initiating a chargeback.

Fraudulent or abusive chargebacks may result in:

• •Account suspension
• •Account termination
• •Removal of platform access

For billing inquiries or support, please contact us:

Email: [email protected]

We aim to respond to all inquiries within 48 hours.